I have had many used cars over the years, and have had some bad experiences. However, I had the opposite experience at Rainier, which was great. I was able to speak several times to the owner, who not only is kind and calm, but honest, thorough, and very competent. I wish I had found this repair shop many years ago as it would have saved me from other mechanics who took advantage of a single woman who didn't have much knowledge of car mechanics. Recently a discount repair shop did not put the oil plug and oil gasket back when they changed the oil and all the oil drained out of my car, ruining the engine. Rainier made a thorough inspection, but also gave me advice on how to deal with the other, poor quality repair facility. I was extremely stressed but had the confidence to handle the negotiations with the discount repair facility because of the advice given to me by the owner at Rainier. He gave me all this great guidance, (at least 2 hours during multiple conversations) for free. That is very hard to come by in the auto repair business.
5
2020-01-23T21:16:46+00:00
I have had many used cars over the years, and have had some bad experiences. However, I had the opposite experience at Rainier, which was great. I was able to speak several times to the owner, who not only is kind and calm, but honest, thorough, and very competent. I wish I had found this repair shop many years ago as it would have saved me from other mechanics who took advantage of a single woman who didn't have much knowledge of car mechanics. Recently a discount repair shop did not put the oil plug and oil gasket back when they changed the oil and all the oil drained out of my car, ruining the engine. Rainier made a thorough inspection, but also gave me advice on how to deal with the other, poor quality repair facility. I was extremely stressed but had the confidence to handle the negotiations with the discount repair facility because of the advice given to me by the owner at Rainier. He gave me all this great guidance, (at least 2 hours during multiple conversations) for free. That is very hard to come by in the auto repair business.
https://www.rainierauto.com/testimonials/1447/