Maple Valley Auto Repair

They are always above board and their prices are extremely reasonable. This is the second time I've taken my car in for a routine maintenance and their service is impeccable.

Rainier Automotive has kind and helpful customer service, and were able to figure out the reason why my brakes with low mileage were making sounds and come up with a solution, which two other repair shops could not. I give them my highest recommendations!

Very friendly. Problem fixed. Very satisfied. Thank you.

The people were great they communicated well and did the work I asked for rather than trying to finesse me into more work. Thank you!

Deceptive marketing practices. The actual service they provided me a couple years ago was fine, but they've started sending very real-looking "appointment reminders" for my car (which I've since sold) and a specific appointment time which I didn't make, apparently trying to gaslight me into bringing in the car for a maintenance appointment I'd forgotten I'd made. I called on the phone to see if this was a technical glitch and they confirmed this is just something their "marketing department" sends to previous customers. Talk about lacking respect for their customers!

Great Communication and the quality of work is outstanding. Staff is very friendly.

Excellent service, friendly quality employees, car finished when promised, runs great, good price.

Jeff gave me a ride to and from home while they worked on my vehicle. They gave me a detailed report on my vehicle along with photos and videos to backup what their technician was seeing and why they made certain recommendations. Christy at the front desk was also very good to deal with. I will definitely be going back there for future work needs.