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We are hiring Technicians and Service Advisors.
The issue with my car was difficult to diagnose and ultimately meant it needed to go to the dealer. Despite spending several hours trying to figure out the issue they only charged me for one hour of labor since they were not able to find the root cause. I would not hesitate to bring my car back (or any car) here.
Deena and Jim when above and beyond to work with my third party warranty to cover as much of my repair as possible. The report provided by the technician that was diagnosing and inspecting my vehicle was thorough and detailed. I refuse to take my vehicle into any other mechanic in the greater maple valley/black diamond area. Vehicle: Subaru Outback (05-07) 2.4i
Rainier Automotive was so accommodating & thorough. My first time using them, but it’s our new go service facility
Professional people to work with. Listened to the needs of my vehicle, and let me know beforehand on items that I may have missed and is needed.
Wife's 19 glc300 had a vibration at startup. Rainier Auto did a great job finding the busted motor mount and replacing. Thing runs smoother than when we bought it in Hawaii. Thank you again Rainier Auto.