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I have brought my car here several times and my experiences have been excellent. They are dependable, reliable and honest. I highly recommend them and will continue to bring my car here for service!
Hi Natasha, Thanks for the kind words and we really do appreciate your buisness. Thanks Jim
The team at Rainier Automotive are outstanding. Not only do they give you a full diagnosis of the problem but give you an honest accurate solution on what fix needs to be made. They are friendly and very knowledgeable and a top notch program. They have worked on 2 cars I own and have fixed the problem each time.
Alright, these guys are my life savers! Thank you for always being courteous and taking care of my truck.
Hi Lyn, As always we do appreciate your buisness and your friendship as well. Thanks Jim
They did a great job and found that I had a bolt missing in the exhaust manifold. I recommend them if you need some automotive work done. They finished when they said they would be.
Hi Gary, Thanks for the kind words and we do truley appreciate your business. Thanks Jim and the staff at Rainier Automotive
Outstanding, Ramon replaced the left parking light. It took him less than 15 minutes Super. Thanks
Hi Joe, Thanks for the kind words and we do appreciate you choosing us as your service provider. Thanks Jim, Wamon and the rest of the staff here at Rainier AUtomotive
Outstanding job Thanks
Very impressed with Rainier Automotive. Leaving the State of WA and needed work done before we started our road trip. Had brake issue, changed all fluids, engine light issue, radiator needed to be replaced, vacuum leak on other vehicle, and a few other small issues. All issues fixed. Shop is very busy. Rainier Automotive stayed after hours and on the weekend working on back log. My vehicle had another engine light issue as we got ready to leave. Called Rainier Automotive, and they took care of my issue. They got me on the road. Thank You Rainier Automotive
Rainer auto was great. They explained everything I had questions on and were able to get the repairs done quickly. Would definitely recommend getting work done here.
Hi Jacob, Thanks for the kind words. We do appreciate your buisness and are here anytime you need so help. Again thanks Jim and the staff at Rainier Automotive
I had the opportunity to try the service offered at Rainier Automotive twice in this year. Note that I have had my car serviced at dealership for 5 years from the day I got my car new. The first time I had the service for brake service (fluid change + rotor/brake pad replacement). Jim is a very customer service oriented person and his suggestion actually saved me from the expensive service suggested by the service center as my brakes seemed to have more than 50% life on them that warrants 5/5 stars. Second time I had gone in for a regular oil change and also updated in the service request of the two issues (noise on the driver side front wheel and shaking steering while braking). The car was handed over to the service at 8:15AM and I got back the car around 3:30 PM. None of the issues were even looked at nor investigated for me to understand if they need immediate attention. I could have gone in for service at dealership - the cost seems almost the same and they could have at least tried to update me of any immediate issue the car needs so I can schedule for service. This experience allows me to only give 2.5/5 stars and makes me think twice before taking my car in service here again.